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Nursing Leadership

Three Ways to Use Rounding to Address Employee Engagement and Retention

Three Ways to Use Rounding to Address Employee Engagement and Retention

As an active member of the American Organization of Nursing Leadership (AONL) and the American Nurses Association (ANA), I have direct access to the latest ‘nursing news’ from across the nation. The July 2022 issue1 of the American Nurse Journal featured an article by Jodi Waddoups, related to active nursing professional engagement. She encouraged nurses to find their voice and to trust their...

Finding Time for Employee Engagement

“All my leaders are in staffing right now”, a Nobl partner shared with me on a recent call. “We’re struggling to find the time to engage and connect.” Sentiments similar to these can be heard more and more across healthcare organizations, with leaders stretched thinner than ever before. But with this pressure comes burnout, both for leaders and staff, and disengagement. New data finds that...

Lean Methodology and the Patient Experience

Lean Methodology and the Patient Experience

As more and more healthcare facilities adopt the principles of lean methodology to inform quality care improvement, it is important for all stakeholders to understand and use these tools within the realm of patient experience, not just quality and safety and how to improve patient care. True empowerment begins when frontline governance leaders are also included, especially if they are expected to...

Using Employee Rounds to Recognize Overload & Enhance Spiritual Health

Using Employee Rounds to Recognize Overload & Enhance Spiritual Health

The COVID-19 pandemic has touched everyone in some manner over the last 18 months, but those in the healthcare industry have not only been challenged in their personal lives but also in their professional lives in a unique way. Staff who were able to cope well, demonstrating tremendous resilience during 2020 and into early 2021, are not faring as well with the 2021 surge of the variant that is...

Leading by Example: Inspiring Engagement in Employee and Patient Rounding

Leading by Example: Inspiring Engagement in Employee and Patient Rounding

With 15 years of experience as a national nursing excellence consultant, I have had the opportunity to work with literally hundreds of healthcare leaders from over 200 facilities. One thing that always stands out is the difference between those who actually ‘walk the talk’ and become role models for processes, professional behaviors, work ethic, attitude, and accountability, and those who don’t....

National Nurses Week: Celebrating Nurses Now and Everyday

National Nurses Week: Celebrating Nurses Now and Everyday

When the American Nurses’ Association announced the theme for National Nurses’ Week 2020 as ‘The Year of the Nurse and the Nurse Midwife’ no one could have anticipated how true that tagline would become. As the COVID-19 virus expanded into a pandemic causing millions, of often critically ill, highly contagious patients to descend on hospitals and other healthcare facilities, nurses around the...