At Nobl, we strive to develop meaningful relationships with not only the implementation team but with the front-line staff that will use our tools every hour of the day. During go-live we are always onsite and many times stationed up on the units to provide support for both the day and night shifts during this process of transition.
After the solution has been deployed, the same implementation team provides post go-live support and technical help. We are never more than a phone call away, with 24/7 phone support always answered by a Nobl team member. All of our tools allow you to report issues within the software itself, so staff can instantly report a problem instead of having to deal with complicated ticketing problems and protocols.
- Around-the-clock phone support answered by Nobl team members that are experts on Vigilance™.
- Built-in issue reporting features notify us the moment an issue arises.
- We employ highly skilled team members that can provide answers and resolutions right away.
- We are dedicated to our customers and always strive to provide exceptional-personalized customer support.