Nobl Insights

Thank You Flu Responders of 2018!

Headlining today is the highest rate of flu hospitalizations in 15 years; including, an alarming number of deaths in children with the flu of whom only 20% received the vaccine. Hospitals are responding with innovative surge plans that include tents, mobile clinics and drive-up flu shot stations. This is a national outbreak, already claiming more lives than the deadliest gun-related incidents and weather-related disasters. Missing in the news are stories of the real first responders who are rushing to care for these patients, while risking the health and safety of themselves and their families.

These responders, don’t just go when the siren sounds or when big headlines hit the news; they go into personal danger EVERY single day! This is not a description of the police, firefighters, and paramedics of whom we are so proud. I am talking about our own nurses, doctors, respiratory therapists, pharmacists, leaders, and environmental services workers who will risk exposure and illness, sacrifice time at home, and change their priorities to staff our hospitals today and every day. While the census may go down, the doors never close and risks are always present in the form of illnesses, accidents, and even violent attacks by patients and visitors. When beds are full, it takes nurses 24/7 to care for those patients. Despite vigilance in vaccinating nursing staff members, they also acquire the flu out in the community and might take 7-10 days to get over it; some may become hospitalized themselves. Nursing leaders are filling in schedule holes, working clinical shifts, and scrambling to find the equipment and supplies that are needed to care for these additional patients and their families. Alongside the professional staff, stands an army of EVS workers also working around the clock to stay ahead of the cleaning and disinfection needed to protect the next patient to occupy the bed, and prevent further spread of this deadly disease.

In 2014, the entire nation mobilized to prepare for an Ebola outbreak, which thankfully resulted in a handful of actual cases and deaths. The media was quick to judge and sensationalize the human stories. But today, let’s all pause to salute the Flu Responders of 2018! I challenge the media to learn about the everyday heroes whose life work and calling are to be there.

I am proud to be a nurse, and to know leaders, nurses and other hospital workers personally.
From all of us at Nobl Health, thank you for your dedication, expertise, compassion, and stamina!

Blog written by Dr.Teresa Anderson, EdD, MSN, RN, NE-BC, Chief Nursing Officer, Nobl

18 Simple Ways to Improve Your Employee Engagement in 2018

It’s a new year and the perfect time to start implementing new tactics to increase employee satisfaction and retention. Vicki Hess, author and Top 5 Healthcare Speaker, shares 18 simple things to do to improve employee engagement in your organization:

  1. Choose to be the Chief Paradise Officer (CPO) of your job.
  2. Encourage others to join you.
  3. Look at your beliefs about whose job it is to make you happy at work.
  4. Say “Thank You” and mean it!
  5. Help others grow & develop & shine.
  6. Be honest – have challenging conversations.
  7. Recognize your own true value at work.
  8. Smile even when you don’t feel like it.
  9. Create “gratitude triggers” and practice gratitude everyday.
  10. Forge positive connections with others.
  11. Offer to help someone.
  12. Communicate clearly and without ulterior motives.
  13. Assume positive intent of others until proven otherwise.
  14. Don’t take things personally.
  15. Lighten up and laugh!
  16. When you don’t know the ending to a story – write a happy one.
  17. If you mess up - learn something & let it go.
  18. When you complete a task...write it down so you can check it off. It feels good!

Using these simple tips with Nobl Health's rounding technology will have a high impact on employee engagement in your organization. Alliance™ enables leaders to have consistent and meaningful interactions with staff to improve satisfaction, retention, and job engagement. Whether it's once per month or once per quarter, managers are able to go through a series of questions with staff, specifically designed to uncover their concerns and challenges.

Read More from Vicki Hess.

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